Visitor Info

It is important to Adventist Health and Rideout to provide excellent care to our patients and our guests. Here you can find out more about Adventist Health and Rideout's visiting hours, gift shop and cafeteria hours and parking and transportation information.

Cafeteria Hours

Miss Fanny Southern's Memorial Cafe at Adventist Health and Rideout is open during the following times:

  • Monday – Friday, 6:30 a.m. - 2 p.m. and 2:30 p.m. - 9 p.m.
  • Saturday and Sunday, 6:30 a.m. - 2:30 p.m.

Gift Shop

The hospital’s gift shop is located on the first floor, near the main lobby and is staffed by volunteers. The gift shop has a nice assortment of gifts, magazines, jewelry, cards, flowers, toiletries, etc. The gift shop is open during the following times:
Monday – Friday, 10 a.m. - 2 p.m.

Newspapers, Flowers and Balloons

During your stay, flowers and any mail addressed to you will be delivered to your room. Once you are discharged, we will forward any mail to your home address and return the flowers to the florist who delivered them. The florist will be responsible for contacting you regarding flower delivery. Flowers are welcome in all areas of the hospital except the ICU and Cardiovascular ICU.

Latex balloons are not permitted within the hospital due to potential severe allergies among patients and staff. Mylar balloons are allowed.

Newspapers are available to patients for free. Please make your request with your nurse or an available volunteer.

Maps, Directions & Parking

Free parking is available for patients and visitors. Parking is available 24 hours a day, 7 days a week. Please be sure to lock your car. If you need an escort to your car you may call a Public Safety Officer at Adventist Health and Rideout by dialing (530) 749-4640.

Click Here To View Our Facility Map

Smoking Policy

Adventist Health and Rideout hospitals, clinics and other facilities are completely smoke free.

Visiting Hours

Patient care is our primary concern and, in order to enhance the quality of care, specific visiting hours and regulations have been established for each unit.

Preferred visiting hours are from 10 a.m. - 8 p.m. on all Medical/Surgical units. Each patient is limited to two (2) visitors at one time. However, adult accompanied siblings may visit on postpartum and pediatric units. Visitors in semi-private rooms should be considerate of both patients.

In order to maintain a restful environment for the patient and allow for nursing care, visiting hours in the Intensive Care Units (ICU) are limited to 5-10 minutes per hour. Children under 12 are generally not permitted, per hospital policy, in the ICU. Children under 13 are generally not permitted in the Cardiovascular Intensive Care Unit (CVICU).

Nursing staff may use discretion to alter these restrictions as warranted by patient condition. Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.