Portland

Patient Financial Services

Health insurance and hospital bills can seem really confusing. Our patient financial services team is here to help. Please call us at (503) 782-9325 or (888) 311-1283.

Paying your bill

We have several ways you can pay your bill:

Online via MyChart: Payments for dates of service on or after March 12, 2023, can be made via our online patient portal, MyChart. Payments may be made by credit/debit card. We accept Visa, MasterCard, American Express and Discover.

By phone or mail: Just follow the instructions on your bill.

A note about additional bills

Some providers will bill you separately, so expect to receive more than one bill for your hospital stay. These additional bills might include:

  • The provider performing your main procedure/surgery.
  • The radiologist reading your medical imaging.
  • The anesthesiologist who cares for you during surgery.

Health insurance

Both the clinic and hospital business offices can submit an insurance claim for you if we are in your health insurance plan's network. Learn more about which health insurance plans are contracted with us.

We will keep you informed of your insurance payments. You are responsible for co-pays, your deductible and any remaining balance your insurance requires you to pay.

Collections

It's important to make a plan about how to pay your hospital charges. Please contact us as soon as you receive your bill and let us know if you're having trouble paying it. Our financial counselors can work with you best if they can start the process before your account goes to collections.

Learn more about our financial assistance program.

If you have questions or concerns, please call a financial counselor at (503) 782-9325 or (888) 311-1283.