patient financial services

Financial Assistance

Your ability to pay should never stop you from seeking needed care

When you come to us for treatment, our patient financial services team and financial assistance program are available to help you pay for your care.

Please contact us at (888) 311-1283 if you cannot pay part of your bill.

If you can, please ask for financial assistance before you get care. You can also ask during or after your care. You can apply for financial assistance for services up to 240 days after the first billing statement for those services or 12 months after you have paid for them.

You may qualify if you:

Receive medically necessary care or emergency care.
Live in our service area, except for emergency care.
Meet income limits.
Go through screening for any medical assistance resources you may qualify for.

If you qualify, we will give you free or discounted care for up to twelve months. You can apply again if you need more care.

Download the financial assistance policy.

How to apply for Financial Assistance

Here are instructions and a form to fill out for financial assistance:

You may also start an application online by going here.

If you need help or have questions please (503) 494-8551. We are open Monday through Friday 9:00a.m. until 4:30 p.m.

The Oregon Health Authority also has information online about health insurance for low-income Oregonians. If you need assistance with applying to Medicaid our Medicaid Specialist team can help. Please call (503) 251-6807.

Download the Financial Assistance Program physicians listing.

Financial Assistance Policy - Plain Language Summary

Appeal Information

If you are denied assistance after providing an application and verification documents, and you believe the determination does not accurately reflect your current situation, you may appeal. To request an appeal, please complete the form below saying why you feel the determination was not appropriate and include further information and clarification.